As a water leak detection specialist, we embrace advances in technology to massively improve the accuracy of our investigations. Continuously investing in the best of equipment and training our technicians to become experts in its use.
We have carried out thousands of leak detection jobs & projects across Scotland and England, ranging from straight forward internal domestic water leaks to complex commercial installations loosing thousands of litres a day. The size or nature of your water leak makes little difference to how we go about finding it, the principles are the same.
A combination of logical thinking, isolation techniques, experienced engineers and top-notch equipment all help. Once we find the position of your leak we’ll issue you with a report containing photos and sometimes video. You can present this to your insurance company if you are making a claim under the ‘Trace & Access’ section of your policy
It’s always our aim to find your leak and if possible, repair it with the minimum of damage and disruption.
Click below to find out more about our domestic and commercial leak detection services.
LEAK DETECTION EQUIPMENT
The success of any leak survey or repair project is often determined by the quality of detection equipment being used. We invest heavily in our equipment to ensure the highest chance of success in each job we’re involved in.
Utility Pipe
Locators
Ferret Leak
Locators
Acoustic
Correlators
Infrared
Cameras
Drainage CCTV
Camera
Going the extra mile for customers
Help with Insurance Companies
Much of our work is carried out on behalf of clients who have insurance cover for ‘Trace & Access’.This cover will usually pay for water leak detection companies to locate your water leak.
Water Loss Solutions are very aware of the limitations and scope of Trace & Access cover and will advise and guide you through the process to try and make sure your claim is covered.
Upon completion we will provide you with a written report including photos and video which can be presented to your insurer to validate your claim.
We have completed thousands of insurance claim leak detection jobs and are happy to offer free telephone advice from the outset to assist with the claim process.
Frequently Asked Questions
Our service is to locate the water leak. If our engineers can fix the problem quickly and easily with the parts they are carrying then they will, usually at no extra cost. If however, they need a specialist part or a second visit to do the repair we will quote you for the repair separately .
We have carried thousands of leak detection jobs, our Google reviews are nearly always 5-stars. Before we consider attending your property we have a lengthy conversation with you and ask a number of relevant questions to ensure we understand the nature of the problem. We want our engineers to arrive with good prior knowledge and to have a high degree of confidence, we want to keep getting the 5-star reviews. We always find the problem, what we can’t be sure about is how quickly we can find it, which affects costs.
We always strive to get to the physical pipe that is leaking. If this means cutting holes in floors or walls we will do our best to do so. We are happy to dig holes for external leaks, this is limited to soft ground and limited in-depth, usually no deeper than 750mm. If the ground has a hard covering, tarmac, concrete, pavers etc, then our engineers will talk to you about the best way forward given any time and cost limitations that may exist
If we consider there are steps you can take in advance of our visit then we will have talked this through with you. Examples of this might be, some limited opening up work, isolation of certain pipes, locating the position of the shut of valves etc. However, if you are unable or are not confident to do this then you can leave it to us
We do our very best to be as least damaging and minimally invasive as possible. If we can do a complete repair within the time and cost restraints we will strive to do so. We cannot guarantee to repair any damage caused by our investigation. Insurance companies will usually undertake such repairs as part of a further claim. We are happy to quote for any such property repairs as a separate matter