Water Leak Detection in Solutions
in County Durham
Watch our video of the Water Loss Solution ‘Find and Fix’ experts in action.
Benefits of using water loss solutions:
Non-destructive leak detection
Carried out on a ‘no-find no-fee’ basis*
Assistance with insurance claims, we work with the major companies
Keep costs at a minimum
Stop high water bills
Minimize property damage and disruption
Provide photographic reports
TRUSTED BY:
The Water Leak ‘Find and Fix‘ Experts
Unlike most leak detection companies we aim to Find and Fix your water leak at the same time, at no additional charge to you. Our engineers are qualified with many years experience and can usually carry out the repair fairly quickly and easily across domestic and commercial properties across County Durham and surrounding areas.
Our promise is… If we can fix the leak with the standard commonly used parts stocked in our vans, within the timeframe we have quoted for, then in these circumstances we will do our very best to do so. We offer this additional Find & Fix service as a courtesy to our customers but isn’t guaranteed in all circumstances. If we run out of time or the part required isn’t readily available or non-standard then in these circumstances we will give you a separate estimate to return and carry out the repair. Our terms and conditions set this out in more detail.
Rest assured, in most circumstances we are able to do the repair at the same time, helping you get back to normal with the minimum of fuss.
Call us on 0141 473 4119
Save you time & Money
Fully equipped with the latest technology to find your leak
Time served trained experts
Drainage & CCTV Surveys
At Home or Work Our Experts Can Help
DOMESTIC LEAK DETECTION
Central Heating Leaks, Drainage & more.
From internal & external drainage repairs and central heating leaks, to pipe leak detection in bathrooms, kitchens and around the home. We’ll help get your home back to normal & leak free.
COMMERCIAL LEAK DETECTION
CCTV Surveys and more.
Our state-of-the-art leak detection equipment allows our specialist team to investigate large scale leaks, underground supply pipes, rainwater ingress and more, with little disruption to your business.
We Can Find Leaks That Are Under:
Concrete flooring
Solid Wooden flooring
Laminate flooring
Amtico or Vinyl flooring
Luxury Vinyl Tiles
Ceramic or vinyl tiled floors
Lino flooring
Carpeted floors
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Help with Insurance Companies
Much of our work is carried out on behalf of clients who have insurance cover for ‘Trace & Access’.This cover will usually pay for water leak detection companies to locate your water leak.
Water Loss Solutions are very aware of the limitations and scope of Trace & Access cover and will advise and guide you through the process to try and make sure your claim is covered.
Upon completion we will provide you with a written report including photos and video which can be presented to your insurer to validate your claim.
We have completed thousands of insurance claim leak detection jobs and are happy to offer free telephone advice from the outset to assist with the claim process.
Frequently Asked Questions
Our service is to locate the water leak. If our engineers can fix the problem quickly and easily with the parts they are carrying then they will, usually at no extra cost. If however, they need a specialist part or a second visit to do the repair we will quote you for the repair separately .
We have carried thousands of leak detection jobs, our Google reviews are nearly always 5-stars. Before we consider attending your property we have a lengthy conversation with you and ask a number of relevant questions to ensure we understand the nature of the problem. We want our engineers to arrive with good prior knowledge and to have a high degree of confidence, we want to keep getting the 5-star reviews. We always find the problem, what we can’t be sure about is how quickly we can find it, which affects costs.
We always strive to get to the physical pipe that is leaking. If this means cutting holes in floors or walls we will do our best to do so. We are happy to dig holes for external leaks, this is limited to soft ground and limited in-depth, usually no deeper than 750mm. If the ground has a hard covering, tarmac, concrete, pavers etc, then our engineers will talk to you about the best way forward given any time and cost limitations that may exist
If we consider there are steps you can take in advance of our visit then we will have talked this through with you. Examples of this might be, some limited opening up work, isolation of certain pipes, locating the position of the shut of valves etc. However, if you are unable or are not confident to do this then you can leave it to us
We do our very best to be as least damaging and minimally invasive as possible. If we can do a complete repair within the time and cost restraints we will strive to do so. We cannot guarantee to repair any damage caused by our investigation. Insurance companies will usually undertake such repairs as part of a further claim. We are happy to quote for any such property repairs as a separate matter