How We Do It

As a leak detection specialist company we use the best leak detection equipment available on the market today.  Each vehicle carries this equipment and our experienced technicians will assess the situation and choose which method will be the most suitable to locate the leak as quickly and accurately as possible.

Some of the equipment we use includes:

Acoustic Listening & Correlation

Using incredibly sensitive microphones it’s possible to listen to pipes which ‘carry’ the noise of escaping water. By filtering out background noises it is possible to localise the noisiest part of a pipe system indicating the location of the leak.

Utility Trackers & Tracer Reels

We have purchased one of the very best tracer reels and pipe locators in the market, made by Sewerin the Utilitrack can operate at numerous frequencies, using the filter technology we can accurately track a pipe and be confident we aren’t tracking other utilities such as cables and drains.

Borescope Cameras

These are particularly useful for getting into tight corners to inspect pipes hidden behind pipe boxes, under floors, under shower trays and baths etc. They require a small hole to gain access.

Infrared Cameras

Infrared thermography is the science used to detect changes in surface temperatures. They make the invisible visible and are particularly good at locating leaks on underfloor heating systems and hot pipes buried with concrete slabs.

Tracer Gas

This is used to introduce an inert gas to the water pipe system, having drained down the system first. The molecular size of the Hydrogen and Nitrogen mix is far smaller than water, this means if water can escape then the gas can also escape.

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Highly recommend. Very professional, knowledgeable and highly skilled.

Highly recommend. Very professional, knowledgeable and highly skilled.
From start to finish a very good understanding of our needs. Found and repaired a mains leak under driveway. Very happy with complete service. Great guys.

Stuart C

(July 2020 - Google Review)

Water Loss Solutions
5
2020-08-28T10:25:42+01:00

Stuart C

(July 2020 - Google Review)

Highly recommend. Very professional, knowledgeable and highly skilled. From start to finish a very good understanding of our needs. Found and repaired a mains leak under driveway. Very happy with complete service. Great guys.

I would have no hesitation in recommending this company.

I cannot praise Nick enough for the work he did on my property.
His professionalism and attention to detail was excellent. I would have no hesitation in recommending this company.

Pam Gilroy

(June 2020 - Google Review)

Water Loss Solutions
5
2020-08-28T10:31:33+01:00

Pam Gilroy

(June 2020 - Google Review)

I cannot praise Nick enough for the work he did on my property. His professionalism and attention to detail was excellent. I would have no hesitation in recommending this company.

Friendly staff, reliable service and not too pricey either. Could not recommend them enough!

I had almost lost hope of sorting the damp problem in my guest room. Lots of failed attempts with various companies, lots of sleepless nights. After some research, I found Water Loss Solutions, made an appointment and after the engineer arrived, he identified and fixed the issue within an hour. Friendly staff, reliable service and not too pricey either. Could not recommend them enough!

Alice Watson

(March 2020 - Google Review)

Water Loss Solutions
5
2020-08-28T10:34:47+01:00

Alice Watson

(March 2020 - Google Review)

I had almost lost hope of sorting the damp problem in my guest room. Lots of failed attempts with various companies, lots of sleepless nights. After some research, I found Water Loss Solutions, made an appointment and after the engineer arrived, he identified and fixed the issue within an hour. Friendly staff, reliable service and not too pricey either. Could not recommend them enough!

I would not hesitate in recommending WLS.

Thanks to Lorraine in the office and Nick the Engineer who attended the property. Both very polite and very knowledgeable. The pinhole leak in the underfloor CH pipe was found by using Tracer Gas.

I would not hesitate in recommending WLS.

John Mclennan

(Sept 2019)

Water Loss Solutions
5
2020-08-28T10:38:25+01:00

John Mclennan

(Sept 2019)

Thanks to Lorraine in the office and Nick the Engineer who attended the property. Both very polite and very knowledgeable. The pinhole leak in the underfloor CH pipe was found by using Tracer Gas. I would not hesitate in recommending WLS.

Water loss solutions were out for less than two hours and located two separate leaks, amazing!!!

I had water loss solutions out to locate a leak in my flat as part of an insurance claim. They were the second company to attend after the first were here all day and unable to locate the leak. Water loss solutions were out for less than two hours and located two separate leaks, amazing!!! The staff member who attended was brilliant, very friendly and very knowledgeable. Would recommend to anyone. Thank you again water loss solutions, amazing job.

Stubble McCoil

(Sept 2019 - Google Review)

Water Loss Solutions
5
2020-08-28T10:39:53+01:00

Stubble McCoil

(Sept 2019 - Google Review)

I had water loss solutions out to locate a leak in my flat as part of an insurance claim. They were the second company to attend after the first were here all day and unable to locate the leak. Water loss solutions were out for less than two hours and located two separate leaks, amazing!!! The staff member who attended was brilliant, very friendly and very knowledgeable. Would recommend to anyone. Thank you again water loss solutions, amazing job.

From start to finish they made the process stress free

Could not fault the company in anyway, from start to finish they made the process stress free. The team who attended were amazing and really can't thank them enough. Would have no issue to recommend water loss to anyone.

Stuart Mitchell

(Sept 2019 - Google Review)

Water Loss Solutions
5
2020-08-28T10:41:55+01:00

Stuart Mitchell

(Sept 2019 - Google Review)

Could not fault the company in anyway, from start to finish they made the process stress free. The team who attended were amazing and really can't thank them enough. Would have no issue to recommend water loss to anyone.

A first class job and no complaints. Thanks again.

I am happy to say that the trace and access / repair was undertaken very professionally by the two technicians involved. A first class job and no complaints. Thanks again.

Patricia Wilson

(Aug 2019 - Google Review)

Water Loss Solutions
5
2020-08-28T10:43:14+01:00

Patricia Wilson

(Aug 2019 - Google Review)

I am happy to say that the trace and access / repair was undertaken very professionally by the two technicians involved. A first class job and no complaints. Thanks again.

Water Loss Solutions highly recommend

Water Loss Solutions highly recommend. Found a leak on my central heating system, new boiler was losing pressure every day it was a hard to find leak but engineer persevered and found it and fixed it no more drop in pressure. Not a lot of mess just the loss of one kitchen tile. Brill job.

Dianne Vasey

(5th March 2019)

Water Loss Solutions
5
2020-08-21T07:53:28+01:00

Dianne Vasey

(5th March 2019)

Water Loss Solutions highly recommend. Found a leak on my central heating system, new boiler was losing pressure every day it was a hard to find leak but engineer persevered and found it and fixed it no more drop in pressure. Not a lot of mess just the loss of one kitchen tile. Brill job.
5
8
Water Loss Solutions

Going the extra mile for customers

Help with Insurance Companies

Much of our work is carried out on behalf of clients who have insurance cover for ‘Trace & Access’.This cover will usually pay for water leak detection companies to locate your water leak.

Water Loss Solutions are very aware of the limitations and scope of Trace & Access cover and will advise and guide you through the process to try and make sure your claim is covered.

Upon completion we will provide you with a written report including photos and video which can be presented to your insurer to validate your claim.

We have completed thousands of insurance claim leak detection jobs and are happy to offer free telephone advice from the outset to assist with the claim process.